Davenport schools without internet since last week; outage linked to server issue, district says | Local Education

The Davenport Community School District has not had internet since Thursday.

According to Mike Vondran, a district spokesperson, the outages were caused by an issue with the district’s server, and specialists have been working on it throughout the weekend. He said the internet is expected to be up shortly.

The outage is not the result of a hack, the district said Friday.

It sent a message to building staff on Sunday night:

“We have had an expert in town all weekend working … to reset the servers and restore the internet. Part of the work taking place includes resetting all passwords. Each employee will receive a concealed paper with new passwords on Monday.”

The district conducted the system password reset this morning.

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A teacher at Central High School not authorized to speak on behalf of the district said they’re teaching “old school.” Without web access to digital material – namely email, Infinite Campus and Google Classroom – teachers also cannot update their grade books.

Central High School students cannot purchase any a-la-carte items for lunch.

“We are cautiously optimistic that we will be fully operational by Tuesday morning,” the district-wide message said. “Buildings should plan on working through Monday in similar conditions to Friday.”

UPDATE: At approximately 4:36 pm today, parents received an email through the district’s auto-dialer, stating:

“We continue to experience a network disruption within the Davenport Community School District. Experts are on-site and continue to work diligently to address the situation and bring DCSD back online. We appreciate your continuing patience and support. In the meantime, should you need to reach a family member at school, please use the following numbers: 563-723-5024; 563-723-5022.”

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